7 1/2 Reasons Your Accountant Doesn’t Call You Back
Accountants are not known for their customer service. One of the most common compliants from clients is that their accountant doesn’t call them back. I recently read an article listing the 7 1/2 Reasons Your Accountant Doesn’t Call You Back and found it interesting...
Thinking Differently About Culture Change
In the many years I have either led businesses or consulted with business leaders, there were a handful of common issues that everyone wanted to talk about. One of these is company culture. Culture is often easier to define in terms of symptoms. For...
A Story of Different Thinking
It was the late 1980′s and the telecommunications and publishing industries were facing enormous changes. The internet, as we know it today, was in its infancy. I was fortunate to join a start-up, as CFO, that was developing a digital production platform for the...